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Menlo Park, CA - April 26, 2004 -
Accurate Always, Inc., a leading provider of hardware and software
integrated solutions that support dynamic contact center environments,
today announced the next generation of Voxida Call Recording.
The latest release, Voxida X-5, drives real-time call recording
and playback in one integrated platform that offers
- Live monitoring or calls for quality assurance
- Full-time and on-demand recording with real time annotation
- True LAN / WAN access, email and messaging
- Self-aware systems that communicate and adapt in the face
of changing
network and call data scenarios
- Granular access control with Windows 2000 user rights management
- AES strong encryption of vital data
" Voxida X-5 provides contact centers with a
serious call recording platform for mission critical communication recording,
liability reduction, verification and compliance," said Yousef Shemisa, CEO of
Accurate Always. He added, "what's truly remarkable about Voxida is that it is
fast, user friendly, bullet-proof and utterly affordable."
Accurate Always is known for its ability to adapt to diverse
customer needs and maintain systems in rugged and high call volume
environments. Voxida X-5 builds on this success by supporting
all major PBX systems, analog lines, digital trunk and VoIP interfaces
and providing an extensible solution for complete call recording,
playback and archival.
About Accurate Always
Accurate Always, Inc., based in Half Moon Bay, CA, strives to be
the leading multi channel digital call recording and communications
monitoring solution provider with their exclusive Voxida platform.
Supporting all major PBX systems, telephony interfaces, and workflow
requirements at an attractive price point, the industrial grade
Voxida servers deliver powerful, real time call recording, local
and remote access, full system security, and enable Accurate
to quickly obtain market share through carefully selected strategic
partnerships and distributor alliances worldwide. For more information
about Accurate Always and the Voxida Call Recording Platform,
see www.accuratealways.com
Media & Business Contact:
Kate Haley
Chief Marketing Officer
Accurate Always, Inc.
127 Ocean Blvd
Half Moon Bay, CA 94019
Email: Accurate's
Media Contact |
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