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HomeBy IndustryFinance: Call Recording for Brokerages: Trade Verification
Verify Trades with Call
Center Phone and Turret Recording Solutions for Brokerages, Banks and Other Financial Service Organizations
Accurate Always delivers complete call recording solutions for financial
call centers, brokerages and banking institutions. We know there is no margin for error when recording calls for finance.
Voxida delivers permanent
storage of fully searchable, accurate records of your vital trading and
banking call transactions. All call data is readily sent to NAS, data recovery centers and to DVD archives, per user requirement.
Record full time, per your specified schedule or only when you
want to. Annotate calls in real time, flag for review, track clients and create
custom archives. You can also live-monitor calls in progress to ensure quality.
Voxida is a leading solution for financial recording, archiving and storage.
Whether you need to quickly email a transaction recording or have true WAN/LAN access to the system, your records will be accessible when you need them.
Disputes? Fully managed. Compliance? Absolutely. Transition to our system? Seamless.
To explore which of the following three Voxida call recording servers is right
for recording telephone, trading turret and IP calls in your brokerage or financial
contact center, see the Voxida 3255 mid-sized
and the Voxida 3355 enterprise-level digital voice recording systems.
We hand-tailor each of our turret, phone, PBX and VoIP
recording solutions to work in your call center, brokerage or
bank. Please email us for more information about call recording, archiving
and disaster recovery solutions specifically created to serve
the needs of brokerages and finance.
Voxida call recording systems geared for brokerages, banks & financial institutions
Voxida digital voice recording systems, used in high-traffic call recording and
monitoring environments, support turret, telephone, VoIP, intercom and all major
PBX interfaces for comprehensive communications convergence and convenient central
administration of recorded calls. Multiple redundant archiving options allow
you to plan for disaster recovery. You can also configure Voxida to automatically send copy of all recorded calls to
remote data centers.
The turnkey systems record broker, agent and trader calls full time, during market
hours, or on demand. Voxida features real-time LAN/WAN access, live monitoring,
granular user permissions, powerful search capabilities and the strongest encryption
available to the public.
Voxida systems are fully complaint, industrial-grade and fully proven in
mission-critical installations. Voxida's intuitive interface, user documentation
and computer-based training resources ensure its rapid adoption in your brokerage.
Voxida delivers immediate multi-channel playback for incident reconstruction
and verification while simultaneously capturing your vital calls.
The Voxida Optimized Financial Call Recording Systems to
record digital and VoIP telephone calls, monitor brokerage trades and ensure
quality
Voxida can be used to increase profitability
while allowing you to exceed customer satisfaction goals in your
brokerage or call center. Voxida is offered as a turnkey solution, that combines the hardware and software required to record and monitor calls in your center in a single appliance. There are several primary hardware appliances that may be used to record in your center, each of which provide comprehensive quality monitoring and full-time
or selective call center recording tools for recording inbound and outbound calls. You can see the available call recording systems here:
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The Voxida Call Recording Systems
Voxida is offered as a comprehensive solution that combines the hardware and call recording software required to capture and monitor VoIP, digital or analog phone or radio communications in a single appliance. There are several primary models that may be used in your center. |
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The Voxida Contact Center Recording Software Suite
Voxida is designed to respond to your demands, accommodate your work-flow and efficiently capture, monitor, report and replay your VoIP, digital and analog conversations. The primary Voxida Software Suite includes the tools you need to record calls. |
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Optional Voxida Call Recording
Software Modules
The Voxida Call Recording Software Suite allows you to quality monitor, record calls full-time, on-demand, or by schedule and run custom contact center reports. Accurate Always offers additional software modules to enhance your experience with Voxida. |
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