HomeVoxida Appliances Record Ericsson PBX Phone Calls - Call Center Recording Systems
Record Ericsson Calls with Digital/TDM Phones
Call recording and quality monitoring systems
that work with your existing network
The Voxida solutions fully support your current, and future, telecom environment. Voxida is engineered to work with enterprise PBX models. All associated
call details are recorded with the audio, which is important when you need to find, report on, and analyze your communications.
Search through your records by agent, group, extension, ANI, DNIS, date, time, duration, comment, flag or other customizable fields, and Voxida will immediately return all calls that fit within your search criteria. Additionally, Voxida allows you to securely live-monitor conversations over your private network while they are being logged.
Ericsson PBX support includes models, such as
Ericsson MD110
Ericsson Business Phone System
The Voxida Optimized IP Voice and Screen Recording Systems with Full Ericsson MD110 PBX and Business Phone System Call Recording Support
Voxida can be used to increase profitability
while allowing you to exceed customer satisfaction goals in your
contact center. Voxida is offered as a turnkey solution, that combines the hardware and software required to record customer-agent interactions and quality monitor calls in your center in a single appliance. There are several primary hardware appliances that may be used to record in your center, each of which provide comprehensive quality monitoring and full-time
or selective call recording tools for technical support desks
and multimedia contact centers for inbound and outbound calls. You can see the available call recording systems here:
Let Accurate Always assess your
requirements and propose a solution that is a fit for your call
volume, workflow and budget. Call 1-800-828-9428 to
talk to our sales engineers today about recording calls from your
Business Phone or MD110 PBX/PABX. You can also send
us an emailfor an immediate response.
