HomeNEC Call Recording Systems - IP and TDM Call Center Recording Systems
NEC Call Recording with VoIP and Digital Phones
Call recording and quality monitoring systems
that work with your existing network
About station-side support for the NEC enterprise PBX
The Voxida call recording and monitoring solutions fully support your current, and future, telecom environment. Voxida is engineered to work with enterprise NEC PBX models. All associated
call details are recorded with the call audio, which is important when you need to find, report on, and analyze your communications.
Search through your records by agent, group, extension, ANI, DNIS, date, time, duration, comment, flag or other customizable fields, and Voxida will immediately return all calls that fit within your search criteria. Additionally, Voxida allows you to securely live-monitor calls over your private network while they are being recorded.
NEC digital and VoIP recording support includes models such as
NEAX models:
NEAX 1000
NEAX 2000
NEAX 2400 IMS
NEAX 2400 IPX
NEAX IPS
NEC Univerge models:
Univerge 8100
Univerge 8300
SV Series models:
SV7000
SV8000
SV8500
Electra Elite models:
Electra Elite 192
Electra Elite IPK 1
Electra Elite IPK 2
Apex models:
Apex 3600
Apex 7400
Other models:
Aspila EX
Aspire
The Voxida Optimized IP Voice and Screen Recording Systems with Full, Integrated NEC TDM and VoIP PBX Call Recording Support
Voxida can be used to increase profitability
while allowing you to exceed customer satisfaction goals in your
contact center. Voxida is offered as a turnkey solution, that combines the hardware and software required to record customer-agent interactions and quality monitor calls in your center in a single appliance. There are several primary hardware appliances that may be used to record in your center, each of which provide comprehensive quality monitoring and full-time
or selective call recording tools for technical support desks
and multimedia contact centers for inbound and outbound calls. You can see the available call recording systems here:
Let Accurate Always assess your recording and quality monitoring
requirements and propose a solution that is a fit for your call
volume, workflow and budget. Call 1-800-828-9428 to
talk to our sales engineers today about recording off your NEC PBX or send
us an email.
