Voxida listens, monitors and records by interpreting call signaling data to initiate, or trigger, voice recording.
data triggers are custom-configurable, allowing user- and geographic-specific configuration, of Voxida's conversation recording behavior. Recording upon such triggers ensures that all call data is preserved, something
that cannot be accomplished with VOX-driven recording.
Please note that the Accurate Always analog communications capture technology support does not include the use of clumsy and ineffective handset tap or decentralized USB devices, which quickly become unmanageable in even the smallest of contact center implementations.
If you are considering handset taps and/or a VOX-driven recording modality, please contact us. We can find a better way to log your calls today and keep you operational into the future. Send us an email about your phone or radio call recording requirements for an immediate response.