HomeCommon TDM and VoIP PBX Call Recording ScenariosStation-Side Recording: Record Digital and VoIP PBX Calls

Station-side PBX Call Recording in an Enterprise Telecom Environment

Voxida call recording solutions support 75+ enterprise PBX systems

Most of today’s contact centers record telephone calls on the station-side as they often have initiatives that require full call detail reporting. Technical support desks, customer contact centers, legal, and healthcare organizations generally choose this approach.

In a station-side environment, Voxida sits behind the PBX and connects to your extension lines via a passive tapping interface at the punch block. See the supported digital/TDM and VoIP PBX models.

Meet Voxida

• The Voxida Call Recording Appliances provide optimized hardware for digital and IP voice and video recording
• The Voxida Voice Software Platform runs on the Voxida Appliances
• Optional Voxida Software Modules run on the Voice Software Platform

If you have any questions, please contact us and we will assess your requirements and propose a solution that is a fit for your call volume, workflow and budget.