HomeSiemens Call Recording in Contact Centers & Healthcare - Call Center Recording Systems
Siemens Call Recording with Digital & VoIP Phones
Telephone recording and quality monitoring systems
that work with your existing network
The Voxida digital telephone recording and monitoring solutions fully support your current, and future, telecom environment. Voxida is engineered to work with enterprise Siemens PBX models. All associated
call details are recorded with the audio, which is important when you need to find, report on, and analyze your communications.
Search through your records by agent, group, extension, ANI, DNIS, date, time, duration, comment, flag or other customizable fields, and Voxida will immediately return all calls that fit within your search criteria. Additionally, Voxida allows you to securely live-monitor conversations over your private network as they are being logged.
Siemens digital and VoIP PBX call recording support includes:
Hicom models:
Hicom 100E
Hicom 150E
Hicom 300E
Hicom 330E
HiPath models:
HiPath 3000 series
HiPath 4000 series
HiPath (Realitis) DX
Siemens/Rolm model:
Rolm 9751CBX
The Voxida Optimized Voice and Screen Recording Systems with Siemens Hicom, HiPath and Rolm PBX Call Recording Support
Voxida can be used to increase profitability
while allowing you to exceed customer satisfaction goals in your
contact center. Voxida is offered as a turnkey solution, that combines the hardware and software required to record customer-agent interactions and quality monitor calls in your center in a single appliance. There are several primary hardware appliances that may be used to record in your center, each of which provide comprehensive quality monitoring and full-time
or selective call recording tools for technical support desks
and multimedia contact centers for inbound and outbound calls. You can see the available call recording systems here:
Let Accurate Always assess your
requirements and propose a solution that is a fit for your call
volume, workflow and budget. For more information about recording Siemens PBX calls for your contact center, healthcare organization or hospital, please send
our sales engineers an email.
