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Digital Passive Tap Call Recording and
Monitoring for Supported PBX ModelsMost of today’s contact centers record station-side. Station-side
recording is used for contact center applications that require
full call detail logging. Technical support desks, customer contact
centers, legal, healthcare generally choose station-side recording.
In a station-side recording environment, Voxida sits behind the
PBX and connects to your lines with a passive tap. Contact us for a diagram of basic station-side connections, which shows how
we passively tap off the PBX. Want to know how we could accomplish
this in your center? Contact our team
by email
Voxida contact center monitoring and call
recording solutions supporting enterprise PBX:
Voxida 3150 compact industrial
call recording server for smaller installations
Voxida 3250 series mid-sized unit
for serious, accessible call recording and live monitoring
Voxida 3350 series enterprise digital
voice logging solution for demanding radio, telephone and VoIP
high call volume recording and monitoring environments
Voxida supports most PBX/ PABX units including the Avaya (Definity
G3 and S8700 models,) Siemens, Nortel and NEC.To
check on support for your PBX, please see the Supported
Interfaces section.If you have any questions, please contact us and we will
assess your recording and quality monitoring requirements and
propose a solution that is a fit for your call volume, workflow
and budget. Call 1-800-828-9428 to talk to
our sales engineers today or send
us an email about your digital station-side call recording requirements and we'll get to work. |
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