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Installation
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Training Programs
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  Call Recording and Monitoring Training from the Source

Everyone learns differently. New users need to be trained and you may need a few reminders along the way. We offer a number of options for initial onsite training as well as ongoing education.

Custom onsite training programs
We offer a full onsite training program for new users, managers, and systems administrators. Each training session is designed for your center’s unique needs. Our trainers address how to use the system within your workflow so that your staff is empowered, ensuring that your Voxida call recording solution is rapidly adopted and put to use.

Voxida U – Online learning portal for computer based training
We offer full online training resources, the latest manuals and best practice tips, and our customer-only newsletter, On the Record, for your ongoing learning. You can access it all through the Voxida U portal. Your representative will provide you with logon information.

Private online training sessions
Prefer something more intimate? We can arrange for one-on-one, fully interactive, multimedia enabled training remotely, via any Internet connected PC. Private sessions with leading instructors at Accurate Always enable you to quickly learn how to conduct basic tasks as an agent, manager, supervisor, or administrator. Whatever you need to learn, we can teach you.

Additionally, Accurate Always personnel and Authorized Representatives are expert Voxida users and all of our representatives that install and support Voxida have been taught how to teach. Questions? Just ask.

Want to know more, right now? Call us at 1-800-828-9428 x6 or 1-650-728-9428 or email our team today.
 
     
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Immediate, effective training, locally or remotely
 
  Contact Center Recording
Mission Critical DVRS
Record Inbound Support Calls
Digital Voice Recording Systems
Healthcare Call Center Recording