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Voxida
Communications Recording and Monitoring Systems - Features and
Benefits
Relentless attention to call detail: record
full time or on demand and find your calls - fast
Customizable recording triggers ensure that you get the call
and all associated details including time, date, agent, group,
ANI/DNIS, direction, call type, comments and other customizable
fields. When you want to review a call, you can use the equally
responsive search interface to retrieve your calls for email,
export, review, and annotation. Voxida processes calls on-the-fly,
ensuring immediate call retrieval and playback.
Network-wide recording and real-time call
monitoring and review
Voxida drives enterprise-level client - server recording and
archiving with powerful database search and retrieval features.
Combining the ease of a point-and-click interface with the efficiency
and power of a LAN/WAN-based server system, Voxida provides
seamless call data access from any networked client workstation.
Here's more information about how you interact
with Voxida.
Always secure servers
System security is provided through physical key lock controls
as well as through fully integrated Windows authentication
and user permissions management. The Voxida digital voice recording
solutions are readily tailored to your existing
network environment, making deployment intelligent, rapid and
seamless.
Flexible and ready for your growth
With support for 25+ PBX Platforms, Voxida
provides unmatched flexibility when integrating with proprietary
digital and VoIP PBX systems. Voxida provides advanced call progress and
call monitoring features, without the need for complicated and
limiting station-side DACs or adapters. Voxida can record and
playback digital radio, telephone, VoIP, intercom and turrets
calls in a single chassis. See a list of the supported
interfaces.
Find the Voxida digital voice recording
solution that's right for you The Voxida
3150 is designed to meet the needs
of small, growing contact centers.The Voxida 3250
series is focused on providing mid-sized units for serious,
accessible call recording and live monitoring in mid-sized call
centers. The 3350 series is an enterprise-class solution, offering unprecedented power, capacity and performance
for mission-critical environments.
Multiple-site centralized call recording and quality monitoring
Do you have several locations that need to be recorded? Contact us for information on centralized multiple contact center administration and we'll help design a solution to fit your needs.
Email the Accurate
business development team for a custom solution for your
call center or call 1-800-828-9428 or 1-650-728-9428
for immediate assistance.
The Voxida digital voice recording systems are assembled, hand-configured, fully tested and burned-in at our Silicon Valley, CA facilities.
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