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Call Center Recording with Voxida
Digital and phone, VoIP, video and radio
call recording and monitoring solutions
Fast, lean and utterly reliable, the Voxida Platform is trusted
for call recording and communication monitoring in diverse contact
center environments. Voxida supports both digital and analog
interfaces for telephone and radio and also can record
calls on proprietary PBX systems and VoIP.
The Voxida series of digital voice recording servers are ruggedized
and fully fault-tolerant. In action, the Voxida servers support
up to 256 channels and over 100,000 channel-hours per chassis in aerospace, inbound and outbound customer contact centers, brokerages, and defense.
Voxida solutions offer simultaneous call recording and playback
for long-term data integrity and instant recall of a particular
call or transmission. You can stream audio, monitor calls in real time, integrate
with larger communications network and have full remote access
on this client - server platform. With Voxida, you set granular
recording rules, search custom user-defined fields, and have
full archive management capabilities. Learn more about the Voxida call recording systems here.
Find the Voxida digital call center recording
solution that's right for you The 3150
series is designed to meet the needs of small, growing contact
centers. and can be configured to record up to 48 channels of telephone or radio. The 3250 series is
focused on providing mid-sized units for serious, accessible call
recording and live call monitoring in mid-sized call centers.
The 3350 series is an enterprise
class solution, offering unprecedented power, capacity and performance
for mission-critical environments.
Learn more about full-time recording, contact center quality monitoring and on-demand recording solutions for your inbound, outbound or mixed call center.
Wondering how Voxida will fit into your network? See the section on common connections for information on recording calls off of a digital or IP PBX, analog and digital telephone and radio,
VoIP, intercom, and T1/E1 interfaces.
Want to get in contact? Email the Accurate Always'
business development team for a custom-fit solution for recording telephone or radio in your
call center.
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