HomeProductsContact Center Call Recording, Reporting and Quality Assurance Software Modules

Optional Voxida Call Recording Software Modules

The Voxida Call Recording Software Suite allows you to quality monitor, record calls full-time, on-demand, or by schedule and run custom contact center reports. Accurate Always offers additional software modules to enhance your experience with Voxida.

See the following pages for more information on the Voxida Voice software modules
• Voxida Secure: Advanced security controls for HIPAA, PCI or SOX compliance and to meet other internal audit requirements
• Voxida Encrypt: Deploying the strongest encryption methods and modalities available on Voxida for data transmission, backup and retrieval
• Voxida Archive: Enhanced archival controls for backing up audio and call meta data, locally or remotely
• Voxida Track: Integrated agent, supervisor, manager and administrator user tracking for system audit and reporting
• Phone-Initiated On Demand Recording: User initiated selective recording conducted via the phone, rather than the user interface

You can also see more about
• The Voxida Appliances
• The Voxida Voice Software Suite
• Solutions by industry
• Or, simply email us now to set up a web demo of Voxida, and discover how it works in contact centers like yours.