Voxida Track

Voxida PatientTrack

With Medical Record Number and Case ID Integration


Make Every Patient Interaction Personal

With Voxida PatientTrack, Healthcare organizations can optimize and personalize patient care and reduce costs all while being fully HIPPA compliant.  Voxida PatientTrack enables authorized doctors, nurses, administrators and call center agents to securely access and report on a patient's communication history using their unique Medical Record Number (MRN), Case ID, or Patient ID throughout the entire healthcare contact center.

With PatientTrack, healthcare organizations can easily incorporate patient call recordings with an Electronic Health Record (EHR) system without requiring third party integrations for data input. Clinicians, agents and schedulers can save time by easily accessing a patient's call history and drive better decision-making by putting the interaction history all in one easy-to-view and manage workspace.


Voxida Call Recording Suite with PatientTrack Features

Quality Care Flexible Recording Playback and Real-Time Intelligence Ease of Access and Administration

Voxida PatientTrack makes it possible for healthcare organizations to quickly assess patient needs and act, as well as meet government regulations and audit requirements.