Products Systems
Voxida 3155

Voxida 3255
Voxida 3255
Voxida Hive

Voxida Video

Software Suite

Record
Demand
Schedule
Monitor
Report

Heartbeat
Optional Modules

Archive
Encrypt
Track

Secure

Telephone On Demand

Voxida Heartbeat - Call Center Analytics Software

Actionable Analytics, Automatically Delivered to Your Contact Center

Voxida is known for never missing a beat. Now neither will you. The Voxida Heartbeat software package gives your call center the information you need to act.

Contact center organizations that use the Voxida Heartbeat receive periodic notifications that help them to monitor Voxida's health, as well as being able to better analyze traffic levels, storage utilization, and other essential call center metrics. The Voxida Heartbeat, when used in conjunction with the Voxida call center reporting software package, allows administrators to better allocate internal recourses, often resulting in lower staffing costs and increased customer satisfaction.

Learn more about software and hardware that comprise the Voxida Solutions: