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the comprehensive
solution for mission critical call recording and communications
monitoring
Whether you need full
time recording, live
communications monitoring functionality, or to record
on demand, the flexible Voxida call recording platform has
you covered.
Using Voxida, you have access to a customizable variety of call
recording options and modalities, a fast and effective search,
and full archiving capabilities and management. At any time,
you can annotate or email a call, create custom search fields,
track a case or customer, or burn an archive of recorded calls.
As a LAN/WAN-based server system, Voxida provides seamless
call data access from any networked client workstation.
- Consistent user interface for all connection types including
analog telephone, radio, digital PBX, digital trunk (E1/T1)
- True client-server operation
- Remote database access
- Integrated, granular, user-level security controls
- NAS storage and optional clustering functionality for maximum
reliability, expandability and availability
- Variable-speed playback to empower transcription tasks and
save time in review
- System monitoring anywhere with pager and email alerts
- Review and email any desired portion of any recording
- Unique multi-play review allows you to select up to eight recordings
for simultaneous playback over a single connection
- Annotate any call in seconds
Not only is Voxida powerful, it's easy to use. The user interfaces
are intuitive and Voxida features a full documentation set with
contextual help. Adoption of the Voxida platform is rapid, and
the benefits, immediate.
You got it. Email
us and tell us a little about your call center and we'll
set up a demo where you can meet Voxida yourself. You can also
call 1-800-828-9428 to set up your personalized demo.
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