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Features And Benefits
     
  Meet Voxida - the comprehensive solution for mission critical call recording and communications monitoring

Whether you need full time recording, live communications monitoring functionality, or to record on demand, the flexible Voxida call recording platform has you covered.

Using Voxida, you have access to a customizable variety of call recording options and modalities, a fast and effective search, and full archiving capabilities and management. At any time, you can annotate or email a call, create custom search fields, track a case or customer, or burn an archive of recorded calls. As a LAN/WAN-based server system, Voxida provides seamless call data access from any networked client workstation.

Voxida features
  • Consistent user interface for all connection types including analog telephone, radio, digital PBX, digital trunk (E1/T1)
  • True client-server operation
  • Remote database access
  • Integrated, granular, user-level security controls
  • NAS storage and optional clustering functionality for maximum reliability, expandability and availability
  • Variable-speed playback to empower transcription tasks and save time in review
  • System monitoring anywhere with pager and email alerts
  • Review and email any desired portion of any recording
  • Unique multi-play review allows you to select up to eight recordings for simultaneous playback over a single connection
  • Annotate any call in seconds
Not only is Voxida powerful, it's easy to use. The user interfaces are intuitive and Voxida features a full documentation set with contextual help. Adoption of the Voxida platform is rapid, and the benefits, immediate.

Want to test drive Voxida?
You got it. Email us and tell us a little about your call center and we'll set up a demo where you can meet Voxida yourself. You can also call 1-800-828-9428 to set up your personalized demo.

 
     

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