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News About the Voxida Call Recording and Communications Monitoring Solutions

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The buzz. The hot press. The latest releases.


201910June

Accurate Always Expands Voxida Call Recording Suite with PatientTrack for Healthcare

Half Moon Bay, CAJune 10th, 2019, Accurate Always, Inc., a leading provider of integrated communications recording and analysis solutions, announced the addition Voxida PatientTrack™ to its Voxida Call Recording Suite. Voxida PatientTrack enables doctors, nurses and agents to securely access and report on a patient’s communication history using their unique Medical Record Number (MRN), Case ID, Social Security Number or Patient ID throughout the entire healthcare contact center.  Clinicians, agents and schedulers can save time by easily accessing a patient’s call history and drive better decision-making by putting the interaction history all in one easy-to-view and manage workspace. Read the full release here.


201711July

Accurate Always Inc. Named in CIO Review's 20 Most Promising Contact Center Solution Providers

Half Moon Bay, CAJuly 11th, 2017 Accurate Always has once again been recognized as a leading contact center solution provider. Learn about Voxida, Accurate Always voice and video recording and monitoring platform and see CIO Review's release on Accurate Always' award now. Read the full release here.


201730March

Accurate Always CenterSecure™ Nominee for Pipeline's Security & Assurance Innovation Award

Half Moon Bay, CAMarch 30th, 2017 Accurate Always, a leading provider of comprehensive call recording and analysis solutions, announced their nomination for the 2017 Pipeline Innovation Awards. Read the full release here.


201510June

Voxida CenterSecure™ Wins Second for Innovations in Security and Assurance

Half Moon Bay, CAJune 10th, 2015Accurate Always, a leading provider of comprehensive communications recording and monitoring solutions, announced that Voxida CenterSecure™ won second place in the 2015 Pipeline Award for Innovations in Security & Assurance which is given to innovators that protect organizations from errors, fraud, and malicious attack negatively impacting operations and revenues. There were in excess of one hundred and fifty contestants for this year’s Pipeline award categories. Read the full release here.


201512May

Voxida CenterSecure™ Finalist for Pipeline's Security & Assurance Innovation Award

Half Moon Bay, CA - May 14th, 2015 - Accurate Always, a leading provider of comprehensive call recording and analysis solutions, announced that Voxida CenterSecure™ has been nominated for the 2015 Pipeline Award for Innovations in Security & Assurance which is given to innovators that protect organizations from errors, fraud, and malicious attack negatively impacting operations and revenues. The Awards recognize technology solutions that are enabling the next generation of communications products and services and provides objective validation of technological advancements. Read the full release here.


201529April

Accurate Always Announces Voxida CenterSecure™ Solution

Half Moon Bay, CA - April 29th, 2015 - Accurate Always Inc., a leading provider of integrated communications recording and analysis solutions, announced the addition of CenterSecure™ to its Voxida voice and video recording and analysis suite.  CenterSecure is designed to capture all user interactions, including files and systems accessed, in the call center or enterprise and provides tools for immediate recall as well as detailed reports. Read the full release here.


20141Feb

Accurate Always Supports Air Canada's Customer Care Initiatives in New Operations Center

Half Moon Bay, California, USA - Feb 1st, 2014 - Accurate Always announced today that it completed the installation and integration of the comprehensive Voxida communications recording, monitoring and analysis systems in Air Canada's Global Operations Center in Toronto, Canada. The Operations Center was thoughtfully engineered to enhance growth via enhanced operational awareness and quality customer care, while monitoring in excess of six-hundred flights a day. Read the full release here.


201324Oct

Accurate Always Announces Call Recording and Maintenance Solution for OTC Market Participants

Silicon Valley, CA - October 24, 2013 - Accurate Always, an industry-leading provider of intuitive, cost-effective, turnkey communications recording and analysis solutions, announced today that their Voxida solution can help OTC market participants including Futures Commission Merchants (“FCMs”) and Introducing Brokers (“IBs”), meet the CFTC Phone Record Retention Requirements within 30 days. Read the full release here.


201320Oct

Accurate Always' Voxida Solution Chosen to Record All Voice Communications at Air Canada's New Operations Center

Half Moon Bay, California, USAOctober 20th, 2013 – Air Canada’s state-of-the-art new facility in Brampton, Ontario is positioned to be the global leader of airline operations centers (OC). With future-focused engineering, hardened facilities and a keen eye on key performance metrics, every aspect is focused on achieving operational excellence and every technology decision counts, including the OC’s selection of a voice recording solution. Read the full release here.

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