The buzz. The hot press. The latest releases.
201910June
Accurate Always Expands Voxida Call Recording Suite with PatientTrack for Healthcare
Half Moon Bay, CA – June 10th, 2019, Accurate Always, Inc., a leading provider of integrated communications recording and analysis solutions, announced the addition Voxida PatientTrack™ to its Voxida Call Recording Suite. Voxida PatientTrack enables doctors, nurses and agents to securely access and report on a patient’s communication history using their unique Medical Record Number (MRN), Case ID, Social Security Number or Patient ID throughout the entire healthcare contact center. Clinicians, agents and schedulers can save time by easily accessing a patient’s call history and drive better decision-making by putting the interaction history all in one easy-to-view and manage workspace. Read the full release here.
201711July
Accurate Always Inc. Named in CIO Review's 20 Most Promising Contact Center Solution Providers
Half Moon Bay, CA – July 11th, 2017 Accurate Always has once again been recognized as a leading contact center solution provider. Learn about Voxida, Accurate Always voice and video recording and monitoring platform and see CIO Review's release on Accurate Always' award now. Read the full release here.
201730March
Accurate Always CenterSecure™ Nominee for Pipeline's Security & Assurance Innovation Award
Half Moon Bay, CA – March 30th, 2017 – Accurate Always, a leading provider of comprehensive call recording and analysis solutions, announced their nomination for the 2017 Pipeline Innovation Awards. Read the full release here.
201510June
Voxida CenterSecure™ Wins Second for Innovations in Security and Assurance
Half Moon Bay, CA – June 10th, 2015 – Accurate Always, a leading provider of comprehensive communications recording and monitoring solutions, announced that Voxida CenterSecure™ won second place in the 2015 Pipeline Award for Innovations in Security & Assurance which is given to innovators that protect organizations from errors, fraud, and malicious attack negatively impacting operations and revenues. There were in excess of one hundred and fifty contestants for this year’s Pipeline award categories. Read the full release here.
201512May
Voxida CenterSecure™ Finalist for Pipeline's Security & Assurance Innovation Award
Half Moon Bay, CA - May 14th, 2015 - Accurate Always, a leading provider of comprehensive call recording and analysis solutions, announced that Voxida CenterSecure™ has been nominated for the 2015 Pipeline Award for Innovations in Security & Assurance which is given to innovators that protect organizations from errors, fraud, and malicious attack negatively impacting operations and revenues. The Awards recognize technology solutions that are enabling the next generation of communications products and services and provides objective validation of technological advancements. Read the full release here.
201529April
Accurate Always Announces Voxida CenterSecure™ Solution
Half Moon Bay, CA - April 29th, 2015 - Accurate Always Inc., a leading provider of integrated communications recording and analysis solutions, announced the addition of CenterSecure™ to its Voxida voice and video recording and analysis suite. CenterSecure is designed to capture all user interactions, including files and systems accessed, in the call center or enterprise and provides tools for immediate recall as well as detailed reports. Read the full release here.
20141Feb
Accurate Always Supports Air Canada's Customer Care Initiatives in New Operations Center
Half Moon Bay, California, USA - Feb 1st, 2014 - Accurate Always announced today that it completed the installation and integration of the comprehensive Voxida communications recording, monitoring and analysis systems in Air Canada's Global Operations Center in Toronto, Canada. The Operations Center was thoughtfully engineered to enhance growth via enhanced operational awareness and quality customer care, while monitoring in excess of six-hundred flights a day. Read the full release here.
201324Oct
Accurate Always Announces Call Recording and Maintenance Solution for OTC Market Participants
Silicon Valley, CA - October 24, 2013 - Accurate Always, an industry-leading provider of intuitive, cost-effective, turnkey communications recording and analysis solutions, announced today that their Voxida solution can help OTC market participants including Futures Commission Merchants (“FCMs”) and Introducing Brokers (“IBs”), meet the CFTC Phone Record Retention Requirements within 30 days. Read the full release here.
201320Oct
Accurate Always' Voxida Solution Chosen to Record All Voice Communications at Air Canada's New Operations Center
Half Moon Bay, California, USA – October 20th, 2013 – Air Canada’s state-of-the-art new facility in Brampton, Ontario is positioned to be the global leader of airline operations centers (OC). With future-focused engineering, hardened facilities and a keen eye on key performance metrics, every aspect is focused on achieving operational excellence and every technology decision counts, including the OC’s selection of a voice recording solution. Read the full release here.
Previous releases
201320May
Accurate Always Releases Capabilities Statement for 2013
Half Moon Bay, CA - May 20th, 2013 - Accurate Always, Inc today announced the release of its Capabilities Statement for governmental markets, which highlights past successes on diverse military, healthcare and aviation projects. Read the full release here.
201231July
Accurate Always Announces VoIP Call Recording Educational Resources
Half Moon Bay, CA - July 31, 2012 - Accurate Always, Inc today announced the launch of an educational website which aims to simplify enterprise VoIP call recording by helping readers intelligently design and implement a comprehensive IP voice recording system from the start. As there are many proprietary IP-enabled PBX, gateways, media servers, SIP trunks and other ways to interface while recording IP voice, Accurate Always provides a map, with clear access to information and additional resources, which are helpful when determining how to best record VoIP calls with any call recording system. Read the full release here.
201212April
Accurate Always Announces Expanded Project Management Offering
Half Moon Bay, CA - April 12, 2012 - Accurate Always, Inc, today announced an expanded project management offering, reducing staff and capital resource requirements when contact centers and governmental organizations deploy the Voxida call recording and communications monitoring systems. Voxida is Accurate Always' exclusive call recording and monitoring appliance, which plays an integral part in their overall solution offering. Read the full release here.
201125July
Accurate Always Announces Green Technology Initiatives
Half Moon Bay, CA - July 25, 2011 - Accurate Always, Inc, today announced a new corporate giving program and an ecological initiative that is in alignment with their Values and Responsibly Statement. Read the full release here.
201130June
Accurate Always Announces Latest Call Recording Systems
Half Moon Bay, CA - June 30th, 2011 - Accurate Always Inc., a leading provider of communications recording solutions, announced the release of the next generation of Voxida call recording and quality monitoring systems today. Read the full release here.
201613Nov
Voxida 3150, 3250 and 3350 Turnkey Communication Recorders Announced
Half Moon Bay, CA - November 13, 2006- Accurate Always today announced the availability of the latest version of Voxida turnkey digital voice recording systems. Read the full release here. |
200625May
Accurate Always Headquarters Relocation
Half Moon Bay, CA - May 25, 2006- Accurate Always announced a recent move of corporate headquarters to Half Moon Bay today. Contact us for information about Voxida University call recording and monitoring training programs on the Coast.
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200525May
Accurate Always Releases Optimized Voxida
3000 Series of Call Recording Systems
Menlo Park, CA - May 25, 2005 - Accurate Always Inc., a leading provider of integrated call recording
solutions, today announced the release the Voxida 3000 Series
digital voice recording systems. Read
the full release here. |
200417May
Accurate
Always Announced Industry Leading Priority Service Program for
Call Center Recording Support
Menlo Park, CA - May 17, 2004 – Accurate Always, a
leading provider of complete, integrated call recording and monitoring
solutions for dynamic call center environments, today announced
the Priority Service Program, providing industry-leading support
for their exclusive Voxida call recording and quality monitoring
platform. Read the full release here. |
200426April
Accurate Always Introduces the Next Generation of Voxida Call Recording
Menlo Park, CA - April 26, 2004 - Accurate Always, a
leading provider of hardware and software integrated solutions
that support dynamic contact center environments, today announced
the next generation of Voxida Call Recording. Read
the full release here. |