Accurate Always Introduces the Next Generation of Voxida Call Recording

Menlo Park, CA - April 26, 2004 - Accurate Always Inc., a leading provider of hardware and software integrated solutions that support dynamic contact center environments, today announced the next generation of Voxida Call Recording.

The latest release, Voxida X-5, drives real-time call recording and playback in one integrated platform that offers

• Live monitoring or calls for quality assurance
• Full-time and on-demand recording with real time annotation
• True LAN / WAN access, email and messaging
• Self-aware systems that communicate and adapt in the face of changing
network and call data scenarios
• Granular access control with Windows 2000 user rights management
• AES strong encryption of vital data

"Voxida X-5 provides contact centers with a serious call recording platform for mission critical communication recording, liability reduction, verification and compliance," said Yousef Shemisa, CEO of Accurate Always. He added, "what's truly remarkable about Voxida is that it is fast, user friendly, bullet-proof and utterly affordable."

Accurate Always is known for its ability to adapt to diverse customer needs and maintain systems in rugged and high call volume environments. Voxida X-5 builds on this success by supporting all major PBX systems, analog lines, digital trunk and VoIP interfaces and providing an extensible solution for complete call recording, playback and archival.

About Accurate Always

Accurate Always Inc., based in Half Moon Bay, CA, strives to be the leading multi channel digital call recording and communications monitoring solution provider with their exclusive Voxida platform. Supporting all major PBX systems, telecom interfaces, and workflow requirements at an attractive price point, the industrial grade Voxida servers deliver powerful, real time call recording, local and remote access, full system security, and enable Accurate to quickly obtain market share through carefully selected strategic partnerships and distributor alliances worldwide.

For more information about Accurate Always and the Voxida Call Recording Platform, see www.accuratealways.com
Email: Accurate's Media Contact