Half Moon Bay, CA – June 10th, 2015 – Accurate Always, a leading provider of comprehensive communications recording and monitoring solutions, announced that Voxida CenterSecure™ won second place in the 2015 Pipeline Award for Innovations in Security & Assurance which is given to innovators that protect organizations from errors, fraud, and malicious attack negatively impacting operations and revenues. There were in excess of one hundred and fifty contestants for this year’s Pipeline award categories.
“The hotly contested Innovations in Security and Assurance award for the Winner and Runner-up came down to a single vote,” said Scott St. John, Executive Editor of Pipeline. “The judges of the 2015 Innovation Awards echoed how important Accurate Always’ solution was to a modern security architecture to prevent and quickly recover from data breaches. We’re happy to see their innovative technology recognized in this year’s Innovation Awards program.”
Engineered to identify internal and external threats, as well as to enable organizations to verify interactions and demonstrate compliance for audits, CenterSecure automatically documents every time a call center agent, supervisor, manager or administrator interacts with a Voxida communications recording system and what operations he or she has performed during a given period of time. Through an intuitive interface, CenterSecure provides a 360 degree view into user’s logins and logouts to the system, as well as what commands were issued, calls monitored, and all files accessed, reports ran and resources shared. Any calls of concern are available to immediate playback.
“Pipeline stands out in their commitment to bring new technologies and innovations to light,” said Kate Haley, CMO at Accurate Always. “To have public recognition for our newest product, Voxida CenterSecure, not only is a nice way to kick off the next evolution in communications intelligence, but it also is a great honor to receive from such an esteemed judging panel and publication. We are honored and extraordinarily grateful.”
Accurate Always is at the center of mission-critical communications advancements and has a long history of helping organizations record, secure, audit and demonstrate compliance of their critical conversation capture, recall and transmission. Combined with proven professional services and advanced encryption packages, Accurate Always provides a complete solution for an enterprise’s communications security and verification needs.
About Accurate Always, Inc.
Founded in 2004, Accurate Always, Inc. is a leading provider of intuitive, secure voice and video recording and analysis solutions for telecommunications, government, healthcare, oil and gas and enterprise contact centers. Organizations use this intelligence to analyze customer interactions, capture business intelligence, continuously improve their operations, train agents, and ensure quality to positively impact their bottom-line. The Voxida recording platform quickly and easily fits within existing telecom infrastructures and allows for rapid scalability. For more information, visit http://www.accuratealways.com of contact firstname.lastname@example.org
Accurate Always, Voxida, CenterSecure, the Accurate Always logo and Voxida are trademarks of Accurate Always, Inc. Other company and product names may be trademarks of their respective owners.