Organizations need a managed, efficient way to capture and review their call and video communications and Accurate Always fills that need. Accurate Always engineered the Voxida hardware and software platform to record, monitor and analyze vital calls and video recordings.
Voxida systems are fully proven in high traffic call centers and mission-critical installations. Rapid rollout is ensured as there is minimal integration required and low project overhead. Voxida is deployed to record calls, in single or multiple site contact center environments, which require instantly responsive, easy to use, completely secure call center recording.
Voxida supports call recording from a variety of interfaces including VoIP, digital and analog telephones/PBX, radios, trading turrets, video and more.
Accurate Always provides the tools call centers and governmental organizations need to record, monitor, retrieve and manage their voice and video communications with their Voxida systems. Voxida serves a variety of market segments, including healthcare, aerospace, defense and other diverse contact centers, worldwide. Voxida is used to reduce liability, ensure compliance and to improve customer interaction quality while easily fitting into existing work-flows and onsite technology. Interactions can be retrieved, reported on and monitored using a single user-friendly interface, in standalone or multi-site environments. Accurate Always has customers on five continents including BAE Systems, BP, Bell Helicopter, Boeing, CSC, DHL, Lockheed Martin, SAIC, Stanford University, and all branches of the US military in domestic and foreign deployments. For more information, visit www.accuratealways.com