Accurate Always engineered Voxida to record, monitor and analyze vital communications. Voxida supports call recording from a variety of interfaces including VoIP, digital and analog telephones/PBX, radios, trading turrets and more.
Voxida systems are fully proven in high traffic call centers and mission-critical installations. Rapid rollout is ensured as there is minimal integration required and low project overhead. Our process is so easy and effective that most of our customers begin recording from day one.
Voxida is deployed to record calls, in single or multiple site contact center environments, which require instantly responsive, easy to use, completely secure call center recording. As Voxida performs without latency, even when contact centers are under an extremely high traffic load, it is used for real time analytics and live communication monitoring. With detailed customized reports, the ability to monitor calls as they occur, and the extremely important, highly granular user, group and departmental recording and monitoring rules, keep Voxida in demand, worldwide.
We are highly sensitive to our customerís contact center recording requirements. As such, Voxida is designed to enhance your best practices and ensure quality, reduce liability, ensure compliance, train agents and celebrate your successes. Whether you want to record calls full time, on demand or by schedule, we have a solution for you. Find out more about the healthcare contact centers, and vast variety of inbound and outbound call centers that Accurate Always supports and see the full Voxida platform here.
Accurate Always also offers the ruggedized and milspec Milvox digital voice recording systems (DVRS) for aerospace and defense. Find information about our COTS/MOTS communication recorders for ATC and also review some of the unique features we offer for defense now.
Please contact us at any time for more information about call center monitoring, recording, Accurate Always' leading support, Voxida U training programs and the Voxida digital call recording solutions.