The Voxida call recording and monitoring solutions fully support your current, and future, telecom environment. Voxida is engineered to work with enterprise Aspect PBX models. All associated
call details are recorded with the audio, which is important when you need to find, report on, and analyze your communications.
Search through your records by agent, group, extension, ANI, DNIS, date, time, duration, comment, flag or other customizable fields, and Voxida will immediately return all calls that fit within your search criteria. Additionally, Voxida allows you to securely live-monitor conversations over your private network while they are being logged.
Voxida can be used to increase profitability
while allowing you to exceed your goals in your
center. Voxida is offered as a turnkey solution, that combines the hardware and software required to record interactions and quality monitor calls in a single appliance. There are several primary hardware appliances that may be used to record in your center, each of which provide comprehensive quality monitoring and full-time
or selective call recording tools for technical support desks, multimedia contact centers, or other diverse organizations.
Let Accurate Always assess your requirements and propose a solution that is a fit for your communication volume, workflow and budget. Contact us at 1-800-828-9428 to talk to our sales engineers today about recording calls from your Aspect phone system. You can also send us an email for an immediate response.
Voxida is offered as a comprehensive call recording solution that combines the hardware and call recording software required to capture and monitor VoIP, digital or analog phone or radio communications. A single Voxida appliance can simultaneously record video, digital, analog and VoIP calls.
Voxida is designed to respond to your demands, accommodate your work-flow and efficiently capture, monitor, report and replay your telephone calls and video communications. The primary Voxida Software Suite includes the tools you need to record calls and ensure quality in your center.
The Voxida Call Recording Software Suite allows you to quality monitor, record calls full-time, on-demand, or by schedule and run custom contact center reports. Accurate Always offers additional call center software modules to further enhance your experience with Voxida.