Secure Call Recording and Quality Monitoring Solutions for Healthcare
and Insurance

Phone call quality assurance for compliance, disease management and verification

Voxida responds to unique healthcare call recording and compliance requirements, allowing you to:

• Enhance patient and customer satisfaction through quality of service;
• Develop operational efficiency targets via a powerful, easy to use, call recording and monitoring interface; and
• Ensure full HIPAA and MIPAA regulatory compliance for hospitals and healthcare call centers.

The Voxida call recording and quality monitoring software is also ideal for interdepartmental communication, dictation requirements, order verification, professional billing and call sharing. Records are organized in permanent, secure, searchable storage, enabling delivery of improved, streamlined customer care. We offer rapid deployment, full verification, call accounting and the peace of mind that comes with full, fail-over compliance.

Whether you need to monitor satellite agencies, train new staff, track and search records, monitor disease management telecommunications or immediately access vital conversations and verbal orders, Voxida delivers. You will benefit from our professional experience, proven technology, ease of training and leading support to increase ROI and improve business performance.

For more information about Voxida contact center recording solutions for healthcare, insurance, disease management programs and hospitals please contact us using the form above or simply send us an email for an immediate response.

About Accurate Always

Accurate Always provides the tools healthcare organizations and hospitals need to record, monitor, retrieve and manage their voice and video communications with our Voxida systems. Accurate Always has customers on five continents, including Stanford University and Hospitals, American Healthways, Sage, SAIC, CSC, Cambrex and Boeing. Voxida is used to reduce liability, ensure regulatory compliance and to improve customer interaction quality while easily fitting into existing work-flows and onsite technology. Calls can be retrieved, reported on and monitored using a single user-friendly interface, in stand alone or multi-site environments. Learn more about Accurate Always and What We Offer.