Call recording and monitoring solutions that work with your existing
Telex C-Soft Dispatch Console infrastructure
Communication recording, analysis and archiving systems are needed in comprehensive command and control environments. Voxida, manufactured and supported by Accurate Always Inc, is engineered to work with the Telex C-Soft consoles.
Voxida captures all associated call details along with the audio, which allows you to find, report on, and analyze your communications quickly and easily. Video, data and telemetry communications can also be recorded by the Voxida hardware and software solutions.
Search your records by operator, group, extension, channel, date, time, duration, comment, flag or other customizable fields and Voxida will immediately return every call recording that fits your search criteria. Additionally, Voxida allows you to securely live-monitor calls over your private network while they are being recorded.
Of note, Accurate Always Inc. also offers a MILSPEC recording appliances with the Milvox line to record communications for small to large scale deployments.
All Voxida C2 Recorders are proven for
Communication Recording
Voxida captures and stores audio communications between operators, pilots, ground personnel, facilities or other relevant parties. This is essential for reviewing and analyzing decision-making processes, identifying errors, demonstrating compliance or for debriefing purposes.
Real-Time Monitoring
Voxida offers real-time monitoring capabilities to enable operators to observe ongoing activities. Communications can be shared, commented on and flagged for rapid response.
Training and Simulation
Voxida has long been used in US governmental deployments as valuable tools for training new personnel, simulating scenarios, and conducting after-action reviews to enhance decision-making and overall performance. See our Navy case study here.
Data Logging
Voxida systems record essential data points such as time stamps, flags, comments, categories, user activity, and other relevant information for tracking and analysis.
Redundancy and Scalability
If your critical command and control operations requires redundancy to ensure data integrity and continuity the Voxida systems are designed to meet these needs. Whether you are operating a single site, or a geo-diverse install, all Voxida systems can scale up and out as needs change.
Compliance and Investigation
Voxida C2 recorders are used to ensure compliance with regulations and standards, and they can provide valuable data for post-incident investigations. Voxida keeps a full user activity audit so discovery is efficient and effective, allowing organizations to demonstrate compliance without headaches.
Data Security
The Voxida C2 recorders implement security measures to protect sensitive information from unauthorized access. It is registered in ITAR and various encryption methods and modalities are exercised depending on what’s required in a given red or black environment.
Event Logging
The C2 recorders log important events, such as system status changes, alerts, and any significant occurrences during the operation. There is also the opportunity for users to flag, comment, annotate or share critical communications with the appropriate permissions in place.
Playback and Analysis
The recorded data can be later replayed and analyzed to understand the sequence of events, assess the effectiveness of operations, and improve performance.
The Voxida Recording and Monitoring Systems
As a comprehensive call recording solution, Voxida combines the hardware and software required to capture and monitor intercom, phone, video or radio communications. A single Voxida appliance can simultaneously record video, digital, analog and VoIP calls and is completely scalable.
The Voxida Communciations Recording Software Suite
Voxida is designed to respond to your demands, accommodate your work-flow and efficiently capture, monitor, report and replay your voice and video calls. The primary Voxida Software Suite includes the tools you need to record calls, run reports, and archive communications securely.
The Voxida Optimized Digital, Analog and IP Voice and Video Recorder Systems
Voxida is offered both as a software-only and a turnkey solution providing the tools needed to record critical communications for incident reconstruction, compliance, training and post action review. There are several primary hardware appliances that you can use to record calls in your center, each of which provide comprehensive monitoring and call recording tools.
You can see the available systems here
About Telex
Telex is a brand that is well-known for its professional audio communication equipment, particularly intercom systems and related accessories. Telex intercom systems and C-Soft dispatch consoles are designed to facilitate clear and efficient communication between different teams and individuals within a production or event environment. Their solutions are comprised of wired and wireless intercom systems, party-line intercoms, digital matrix systems, and headsets with noise-canceling capabilities.
Telex's communication equipment is widely used in settings where reliable and real-time communication is critical to ensuring smooth operations and coordination. The brand has built a reputation for providing high-quality, durable, and user-friendly products that meet the demanding needs of professionals in various communication-intensive fields.
Next Steps
Let Accurate Always assess your requirements and propose a solution that is a fit for your call volume, workflow and budget. For more information about recording Telex intercom calls please send our sales engineers an email or use our contact form to set up a private web demo.
Enabling Mission Success:
Reference Clients