Call recording software and appliances to record Cisco calls
The Voxida IP voice recording software and appliances fully support your current, and future, Cisco telecom environment. Voxida allows you to passively or actively record IP systems such as CUCM, CUBE, UCCE / SKINNY and UCCX. When you record phone calls all associated details are captured with the audio, which is important when you need to find, report on, and analyze your communications.
Search through your records by agent, group, extension, ANI, DNIS, date, time, duration, comment, flag or other customizable fields, and Voxida will immediately return all calls that fit within your search criteria. Additionally, Voxida allows you to securely live monitor voice conversations over your private network while they are being captured.
Voxida records calls on prem, in the cloud or at the edge. Are your calls encrypted? We provide a straight-forward Cisco call recording and playback experience that supports encrypted Cisco voice.
Cisco recording model support includes
- Cisco CUCM
- Cisco UCCE
- Cisco UCCX
- Cisco CUBE
- Cisco SCCP / SKINNY
- WebEx
Get the Whitepaper on End-to-End Call Recording with Cisco
- End-to-end Cisco recording essentials
- Mitigate risk
- Maintain compliance recording
- Get a 360 degree view into your communications
Learn more about Cisco call recording
Cisco Active recording Cisco SCCP recording Cisco SIP recordingVoice and video call recording software and appliances
The Voxida call recording software suite records, monitors and reports on calls
Additional software enhancements build on the Voxida software suite
We also offer a turnkey solution with the Voxida recorder appliancesThe Voxida recording systems with full, integrated CallManager, SIP, CUCM, SCCP, CUBE and UCCE support
Voxida can be used to increase profitability while allowing you to exceed customer satisfaction goals in your contact center. Voxida is offered as a turnkey solution, that combines the hardware and software required to record customer-agent interactions and quality monitor calls in your center in a single appliance. There are several primary hardware appliances that may be used to record in your center, each of which provide comprehensive quality monitoring and full-time or selective call recording tools for technical support desks and multimedia contact centers for inbound and outbound calls.
Let Accurate Always assess your recording and quality monitoring requirements and propose a solution that is a fit for your center's volume, workflow and budget. Contact our sales engineers today about Cisco IP voice call recording solutions.
Your investment in call recording software provides access to
Enabling Mission Success:
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