Mitel Call Recording for TDM and IP PBX

Call recording and quality monitoring systems that work with your existing network

The Voxida call recording and monitoring solutions fully support your current, and future, telecom environment. Voxida is engineered to work with enterprise Mitel PBX models. All associated call details are recorded with the call audio, which is important when you need to find, report on, and analyze your communications.

Search through your records by agent, group, extension, ANI, DNIS, date, time, duration, comment, flag or other customizable fields, and Voxida will immediately return all calls that fit within your search criteria. Additionally, Voxida allows you to securely live-monitor calls over your private network while they are being recorded.

Mitel digital and VoIP recording support includes models such as the

• Mitel SX2000
• Mitel 3300

The Voxida Optimized IP Voice and Screen Recorder Systems with Full, Integrated Mitel SX2000 and 3300 PBX Call Recording Support

Voxida can be used to increase profitability while allowing you to exceed customer satisfaction goals in your contact center. Voxida is offered as a turnkey solution, that combines the hardware and software required to record customer-agent interactions and quality monitor calls in your center in a single appliance. There are several primary hardware appliances that may be used to record in your center, each of which provide comprehensive quality monitoring and full-time or selective call recording tools for technical support desks and multimedia contact centers for inbound and outbound calls.

Let Accurate Always assess your recording and quality monitoring requirements and propose a solution that is a fit for your call volume, workflow and budget. Call 1-800-828-9428 to talk to our sales engineers today or you can send us an email and we'll get to work.