Voxida listens, monitors and records by interpreting call signaling data to initiate, or trigger, voice recording. The signaling data triggers are custom-configurable, allowing user- and geographic-specific configuration, of Voxida's conversation recording behavior. Recording upon such triggers ensures that all call data is preserved, something that cannot be accomplished with VOX-driven recording.
Voxida can be configured to record digital and IP radio, VoIP PBX systems, video and digital telephones off a PBX. Analog recording, when done correctly, can provide a rich level of call detail.
Please note that the Accurate Always analog communications capture technology support does not include the use of clumsy and ineffective handset tap or decentralized USB devices, which quickly become unmanageable in even the smallest of implementations. There's a much better way; please contact us for more info on the available options.
The Voxida call recording software suite records, monitors and reports on calls
Additional software enhancements build on the Voxida software suite
We also offer a turnkey solution with the Voxida recorder appliances