Station-side PBX Call Recording in an Enterprise Telecom Environment

Voxida call recording solutions support 75+ enterprise PBX systems

Most of today’s contact centers record telephone calls on the station-side as they often have initiatives that require full call detail reporting. Technical support desks, customer contact centers, legal, and healthcare organizations generally choose this approach.

In a station-side environment, Voxida sits behind the PBX and connects to your extension lines via a passive tapping interface at the punch block. See the supported digital/TDM and VoIP PBX models.

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If you have any questions, please contact us and we will assess your requirements and propose a solution that is a fit for your call volume, workflow and budget.