Trunk-side/line-side call recording, where Voxida is connected to your incoming lines (T1/E1, commonly with ISDN/PRI/BRI signaling), is often a good choice when cost savings are key or if you are using a legacy PBX. It's important to discuss the specifics, however, to determine what the best value proposition is in the long run with a company that has many years of experience in the area.
The Voxida appliances can capture conversations from the telecom trunks and also on the station/extension-side. A single Voxida appliance can capture communications from one, or both, connection modalities at once. This allows you to have a custom solution that is an exact match for your needs.Telecom (trunk) line and protocol support: