Any new technology initiative has risks and rewards. Accurate Always' project management team tips the scale in your favor when rolling out call recording and monitoring in your center.
We make sure that your contact center is optimally functioning with the innovative Voxida call recording and quality assurance solution in place. From the solution design phase to post installation support, we monitor your system usage, uncover hidden requirements and help you exercise the potential in your center's existing processes.
The Voxida call recording appliances are preconfigured and rarely require CTI to gather the absolute richest level of call detail from your digital or VoIP-enabled PBX. Your contact center is almost always recording and monitoring all or your selected calls, from day one. This translates into a very cost-effective, intelligent installment. Your capital investment and staff resource requirements are much, much lower when you design and deploy Voxida with Accurate Always' team.
Not only is there a huge financial incentive to work with us, but our innovative process makes project risk almost nonexistent. The longer installs and integrations drag on, the bigger margin for error and complete project failure. With Voxida and the Accurate Always project management team, those nightmares are over.
We offer our call recording and quality assurance project management services in ongoing contracts and discrete blocks of time that ensure our resources are available, when you need them, and without fail. Contact us today to learn more.
We also provide custom digital voice and video recording solution engineering and project management services for defense and aerospace applications. Contact us to learn more about Accurate Always' core capabilities and how we serve these mission-critical markets.