The Voxida digital telephone recorders and monitoring solutions fully support your current, and future, telecom set up. Voxida is engineered to work with enterprise Siemens PBX models. All associated call details are recorded with the audio, which is important when you need to find, report on, and analyze your communications.
Search through your records by agent, group, extension, ANI, DNIS, date, time, duration, comment, flag or other customizable fields, and Voxida will immediately return all calls that fit within your search criteria. Additionally, Voxida allows you to securely live-monitor conversations over your private network as they are being logged.
Voxida is offered as a comprehensive call recording solution that combines the hardware and call recording software required to capture and monitor VoIP, digital or analog phone or radio communications. A single Voxida appliance can simultaneously record video, digital, analog and VoIP calls.
Voxida is designed to respond to your demands, accommodate your work-flow and efficiently capture, monitor, report and replay your telephone calls. The primary Voxida Software Suite includes the tools you need to record calls and assure quality in your call center.
The Voxida Call Recording Software Suite allows you to quality monitor, record calls full-time, on-demand, or by schedule and run custom contact center reports. Accurate Always offers additional call center software modules to further enhance your experience with Voxida.
Voxida can be used to increase profitability while allowing you to exceed customer satisfaction goals in your contact center. Voxida is offered as a turnkey solution, that combines the hardware and software required to record customer-agent interactions and quality monitor calls in your center in a single appliance. There are several primary hardware appliances that may be used to record in your center, each of which provide comprehensive quality monitoring and full-time or selective call recording tools for technical support desks and multimedia contact centers for inbound and outbound calls.
Let Accurate Always assess your requirements and propose a solution that is a fit for your call volume, workflow and budget. For more information about recording Siemens digital/TDM or IP PBX calls for your contact center, healthcare organization or hospital, please send our sales engineers an email.