Communications Recording and Monitoring Systems
benefits relentless attention to detail: record
full time or on demand & find your calls - fast
Customizable recording triggers ensure that you get the call
and all associated details including time, date, agent, group,
ANI/DNIS, direction, type, comments and other customizable
fields. When you want to review a call, you can use the equally
responsive search interface to retrieve your calls for email,
export, review, and annotation. Voxida processes calls on-the-fly,
ensuring immediate call retrieval and playback.
Network-wide recording and real-time call
monitoring and review
Voxida drives enterprise-level client-server recording and
archiving with powerful database search and retrieval features.
Combining the ease of a point-and-click interface with the efficiency
and power of a LAN/WAN-based server system, Voxida provides
seamless, secure call data access from any networked client workstation.
Here's more information about how you interact
Voxida is flexible- and future-proof- as it continuously adapts to your changing requirements and telecom set up.
Flexible and ready for your growth
With support for 75+ PBX platforms,
provides unmatched flexibility when integrating with proprietary
digital and VoIP PBX systems. Voxida provides advanced call progress and
call monitoring features, without the need for complicated and
limiting station-side digital to analog converters or adapters. Voxida can record and
playback digital radio, telephone, VoIP
, intercom and turrets
calls in a single appliance. See a list of the supported
interfaces for enterprise call recording
Multiple-site centralized call recording and quality monitoring
Do you have several locations that need to be recorded? Contact us
for information on centralized administration for multiple contact centers and we'll help design a solution to fit your needs.
Always secure systems
System security is provided through physical keylock controls
as well as through fully integrated Windows authentication
and user permissions management. The Voxida digital voice recording
appliances are readily tailored to your existing
network environment, making deployment intelligent, rapid and
Find the Voxida digital voice recording
solution that's right for you
The Voxida 3175
is designed to meet the needs
of small, growing contact centers.The Voxida 3275
is focused on providing mid-sized units for serious,
accessible recording and live monitoring in mid-sized contact
centers. The 3375 series appliances
are enterprise-class call recording solutions, offering unprecedented power, capacity and performance
for both high-traffic centers and mission-critical environments.
The Voxida digital voice recording systems are assembled, hand-configured, fully tested and burned-in at our Silicon Valley, CA, USA facilities.