Call Recording Software - Meet Voxida

Anything you can record, you can record better.™ Get your questions answered, learn about best practices, or set up a one-to-one demoLearn more

Steps to implementation

Capture, analyze, monitor and report on your communications with Voxida

Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report on and replay your calls. The primary Voxida Software Suite includes the tools you need for a successful call recording project.

Voxida Viewer, the user-friendly client application, provides users with the tools they need to assure quality interactions, get real-time call center diagnostics and review calls after they have transpired — or even while they are still in progress. Before jumping into the capabilities it's good to know that Voxida is delivered with unlimited client licenses and isn't subject to ongoing licensing fees.

Using role, site-wide or user-based permissions, you can enable or disable the items in the recording software suite to suit your requirements. For example, you can record most of the phones full time, some on demand, and yet others on a scheduled basis. Your administrator can specify if quality monitoring is possible on a given extension or channel as well.

All Voxida solutions address your needs today, while providing the tools that you need through times of change and growth. If you need to modify your center's recording set up, which often happens when telecom environments change in the future, Voxida can rapidly adapt, usually without an additional charge.