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Call Recording Software Modules

The Voxida Call Recording Software Suite allows you to quality monitor, record calls full-time, on-demand, or by schedule and run custom contact center reports. Accurate Always offers additional software modules to enhance your experience with Voxida.

See the following pages for more information on the Voxida Voice software modules

Voxida CenterSecure: Advanced security controls for HIPAA, PCI or SOX compliance and to meet other internal audit requirements
Voxida Encrypt: Deploying the strongest encryption methods and modalities available on Voxida for data transmission, backup and retrieval
Voxida Advanced Archiver: Enhanced archival controls for backing up audio and call meta data, locally or remotely
Voxida PatientTrack: Integrated agent, supervisor, manager and administrator user tracking for system audit and reporting
Phone-Initiated On Demand Recording: User initiated selective recording conducted via the phone, rather than the user interface
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