Accurate Always offers integrated, complete solutions for warehousing immense amounts of data for months, years, or even decades. A sophisticated, custom conversation archival solution for high-traffic call centers, that is in addition to the archival options that are included in the call recording software suite, is also available with this software module.
Whether you are retaining calls for compliance, for disaster recover, or to maintain a rich communications history for your operation, the Voxida Advanced Archiver is the software of choice for differential retention periods, full reporting and user tracking and has guarenteed future support. When used with the rest of the included communications recording, analysis and monitoring suite, you have a complete view into today's and historical operations.
Please contact us to discuss your center's traffic and audio record retention requirements.