Voxida is known for never missing a beat. Now neither will you. The Voxida Heartbeat software package gives your call center the information you need to act.
Contact center organizations that use the Voxida Heartbeat receive periodic notifications that help them to monitor Voxida's health, as well as being able to better analyze traffic levels, storage utilization, and other essential call center metrics. The Voxida Heartbeat, when used in conjunction with the Voxida call center reporting software package, allows administrators to better allocate internal recourses, often resulting in lower staffing costs and increased customer satisfaction.
Learn more about software and hardware that comprise the Voxida Solutions: